FAQ

Simply select your preferred style and size, add it to your cart, and proceed to checkout. You’ll receive an order confirmation once payment is complete.

Orders are processed within 2–4 business days and typically delivered within 4–7 business days after dispatch, depending on your location.

Yes, we currently ship across India.

At the moment, we do not ship internationally. We hope to offer this soon.

You can reach us at support@9towine.com for any questions or assistance.

Once your order is shipped, you will receive tracking details via email or message.

Orders can only be modified or cancelled before they are shipped. Please contact us as soon as possible after placing your order.

Returns and exchanges are accepted as per our Returns & Exchange Policy. Please refer to that page for detailed guidelines.

If you receive a damaged or incorrect product, contact us within 48 hours of delivery with clear images, and we will assist you promptly.